Who we are One team. One goal: Your success
Collaborating on an even footing – it’s in our blood. It’s the reason why we are by our customers’ sides every step of the way, and why teamwork is writ large within our organization. Because the only way to achieve our goals is together.
Our mission
Our mission
Our values Always focused on the human
We know that data protection is just as important to your customers as it is to you. It’s why we care so passionately about being able to offer you maximum security with our software.
Everything we do is about achieving maximum success for you. We’re familiar with the worries and problems of our customers, but also their hopes. We manage all of these with smart solutions.
We may be working with abstract data, but we never forget the person behind the numbers. That’s why we place a huge emphasis on personal, uncomplicated and long-term customer service that doesn’t look down on others.
We care deeply about our planet. That’s why we’re carbon-neutral and run on green energy, why we have converted all our processes and why we work as sustainably and eco-consciously as possible.
Our story PIA ECONDA – A success story
Our team We combine competence with passion
Nine departments – One team: We’ve got all the pieces of the puzzle in the right place, ensuring that the overall image is the right one. We work as one during the day before letting off steam on our wonderful roof terrace.
Marketing & Communication
Our MarCom team drive our growth, promoting the PIA ECONDA brand and generating leads for our sales team. From idea to final campaign, they focus on teamwork, taking creative paths and sometimes going against the current.
Finance & Controlling
Numbers can be fun – and our Finance & Controlling team have a handle on all PIA ECONDA invoicing processes with an almost playful glint in their eyes. Whether it’s concluding contracts or reimbursing travel expenses, this department manages our liquidity with refined processes.
People & Culture
Small team – Combined power! Thanks to Selina, we get leading talents who, quite simply, make us unique. From individual onboarding to personal and professional development opportunities, we offer personalized wellbeing packages.
New Customer Business
This is where we uncover e-commerce treasures: The New Customer Business team brings its passion for innovative (web) technologies to all stakeholders, helping to exploit the potential of e-commerce businesses.
Technical Customer Service
Our Technical Customer Service team will help you with the technical implementation of our products and are always there to answer any questions and solve problems. Quickly, simply and with complete competence. This team acts as the interface between our customers, our technical product teams and the Customer Success Team.
Customer Success
Even after contracts have been signed, we continue to offer full-scale customer service. Empathy and communication are among the greatest strengths of the Customer Success Team who are on hand for questions about working with and using PIA ECONDA solutions.
IT
Our IT team is always on the lookout for defective hardware or phishing attacks. Whether it’s about hardware and software support or managing our server infrastructure and networks: This team is all about happy, relaxed faces.
Development
Our Development team makes it possible to have the best experience with our analytics and recommendation solutions. Whether as a data engineer or software developer – together they guarantee that our customers can use smart solutions for their online stores to make them even more successful.
Customer Product Service
From product and quality management to user experience, the Customer Product Services team gives it their all every day so that our solutions can maintain the highest PIA ECONDA quality standard. This is the only way customers get the customer experience they deserve.
Our sister companies
Careers Join a unique team
Love taking creative approaches to find really smart solutions? Used to working as a team and on an even footing? Then you’re perfect for PIA ECONDA! Why not check out our current vacancies?
